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Ordering & Shipping > Shipping & Delivery

How long until my order ships/arrives?

Shipping times quoted include:

  • 1 business day where your order will be processed and prepared for shipment
  • Orders received by 11:30AM PST will ship the same business day
  • Orders received after 11:30AM will ship the next business day
  • Tracking information is sent directly to our system within 24 hours from when the carrier picks up the order at our warehouse

    SERVICE DETAILS

    Shipping charges are dependent on the total price of your order. Please see our Shipping Policy for a full list of our shipping rates.

    Most orders will be shipped via UPS. Delivery time is 2-7 business days. No signature is required for this delivery. Our smallest packages (bedding, wood swatches) ship via FedEx SmartPost with the final delivery handled by USPS. Delivery time for these orders is about 7-10 business days.

    Items that are made available for pre-order will be shipped once stock becomes available. Please note that while every effort is made to make the product available in the timeline quoted when ordering, this may vary due to stock availability. You will be notified by email when your item has shipped.

    Orders including oversized items (assembled dressers or purchases with multiple furniture pieces) will be shipped by a large parcel carrier. These carriers will unload your shipment from the truck and take it to the first available dry area outside your home (front door, porch, or garage). You will then be responsible for further transport beyond that point. A signature may be required for your area, in which case the carrier will contact you to make an appointment. When applicable, please make note of any issues on the paperwork. Delivery time for these orders is 3-4 weeks unless otherwise stated. Final local delivery to your home may extend past the ETA date on your shipping confirmation. Requested weekend appointments may incur additional fees.