An Update on COVID-19
Dear Babyletto Family:
As the impact of COVID-19 continues to be felt around the world, our heart goes out to all those who have been affected and our gratitude goes out those on the front lines. We want you to know that the health and well-being of our employees and our community will always be our top priority, and we realize this is a stressful time for our parents and parents to be.
Please know that we remain open along with our online retail partners. However, in line with state and nation-wide efforts to minimize risk and maximize social distancing, and to protect our warehouse and shipping employees, we have made the following changes to our operations.
- We have proactively limited our assortment but will continue to ship items that are essential to providing a safe sleeping environment for children.
The following product categories will be available to purchase online:
- Mini Cribs
- Changing Pads
- Crib Conversion Kits
The following product categories will not be available to purchase online until further notice:
- Dressers & Changers
- Bookcases & Storage
- Twin Beds & Bunk Beds
- Fabric, Metal, and Wood Swatches
If there is a particular product you are looking for, please enter your email address on the product page and you will be notified when the item is available to ship.
- We have transitioned all packages to no-contact delivery. Please expect delivery times to be extended due to increased volume through the network. See our shipping page for more details.
In addition, we are taking all precautionary steps to keep our community and employees safe and financially secure. Our office team has fully transitioned to working remotely and our warehouse team is following the strictest safety protocols as they continue to serve customers.
Please know that our customer service team is available to answer any questions M-F 8:30am-5pm PST. You can call us at 323-282-5163, text us at 323-310-2855, or email us at email@example.com. We are all doing our part to #flattenthecurve while still being here for you. Our plan is to resume full operations on 4/19 but as this is an evolving situation, we will keep you updated if things change.