Due to peak season, delivery times and tracking information may take longer than usual.

Allow 3 - 4 business days to receive tracking information for small parcel deliveries (mattresses, pads, cribs, seating & small dressers)

Allow 7 - 10 business days to receive tracking information for large parcel deliveries (assembled dressers & multiple furniture pieces).

Please submit a request with our customer care team if you have not received your tracking information after 10 days.

We now offer free shipping on most items! 

Please note that rates are subject to change; please check the rate before finalizing your order. 

Select items are considered “oversized” and will require Room of Choice Delivery to ensure proper handling and care. This shipping method is noted at checkout. 

Some of our oversized items include but are not limited to: 

• Arc Electronic Recliner and Swivel Glider 
• Bondi Assembled Bookcase
• Bondi Cane Assembled Armoire
• Bondi 6-Drawer Assembled Dresser 
• Hudson 6-Drawer Assembled Dresser 
• Lolly 6-Drawer Assembled Dresser
• Moab 6-Drawer Assembled Dresser
• Nifty 3-Drawer Assembled Dresser
• Palma 7-Drawer Assembled Dresser
•  Pogo Tambour Assembled Dresser
• Solstice Swivel Glider 
• Sunday Power Recliner and Swivel Glider
• Swell 6-Drawer Assembled Dresser
• Yuzu 9-Drawer Assembled Dresser

Ordering items in multiple quantities may be considered a bulk order. Bulk orders require manual assistance and could be subject to additional shipping charges if order contains large parcel items.

Certain items may not be eligible for bulk ordering, subject to availability.

Orders for business buildings are encouraged to be ordered through our service team to ensure proper scheduled delivery to receiving.

Contact us here to place any bulk orders or business orders.

Babyletto.com ships to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, Puerto Rico or other US Territories, or international destinations. 

For delivery to Taiwan, please visit Babyletto Asia 

For other locations, please visit our Stores page to find online and international Babyletto retailers. 

Up to 2 business days where your order will be processed and prepared for shipment. 

Tracking information is sent directly to our system when the carrier picks up the order at our warehouse. 

We are not able to expedite shipments or offer guarantee delivery dates on parcel packages.

Small Parcel (UPS / FedEx / USPS) . . . . . . . . 5 - 8 Business Days

Mattresses & Pads

Cribs, Seating and Dressers

Large Parcel (LTL/Room of Choice) . . . . . . . . . . . . . . 10 - 20 Business Days

Oversized items (listed above under "Shipping Rates")

White Glove Delivery . . . . . . . . . . . . . . 1 - 10 Business Days 

Oversized items. Available to select areas only.  

Orders including oversized items (noted above under “Shipping Rates”) will be shipped by a large parcel carrier and includes Room of Choice Delivery. This level of delivery requires scheduling an appointment and the carrier will contact you directly to set up a delivery window. 

 Our Room of Choice delivery features a skilled delivery team that will bring your items inside and place them in the room of your choosing. Upstairs carrying limit of two flights of stairs (up to 15 steps each). Freight Elevators for apartments are okay.  Unboxing, debris removal and assembly is not included in this service.  Unsuccessful delivery attempts within the agreed appointment time may incur an additional fee. When applicable, please make note of any issues on the paperwork.  Delivery time for these orders is 10-20 business days unless otherwise stated. Final local delivery to your home may extend past the ETA date on your shipping confirmation. 

Available to select areas only. This option will appear at checkout if the shipping address qualifies for this upgrade.  

White glove service includes a two (2) person delivery team, one flight of stairs, placement in your room of choice, assembly, and unpacking and debris removal. 

A White Glove service representative will call you between 9am and 5pm during business days to coordinate an appointment. Deliveries are made for Monday through Friday, during normal business hours.

An automated tracking email will be sent to the email address submitted with the order.

*Important*

While placing your order, please check that your shipping address is correct as we're unable to redirect orders once they are on their way to you.

Items may ship from different warehouses. Items ordered together are not always shipped together and may arrive at different times.

We pride ourselves on our ability to process and ship orders as quickly as possible, but as a result it may not be possible to cancel your order, as it may have already been processed through our warehouse. We generally have a 1 hour window from when your order is placed, to have the ability to cancel your order. Anything after 1 hour will need to be reviewed. Gift Cards are not applicable as they are fulfilled instantly. See Gift Card Terms and Conditions.

If your order is successfully cancelled, you will receive a cancellation confirmation email. We'll issue your refund right away, but it may take 10 - 12 business days to
reflect on your statements.

Any orders that are unable to be cancelled will have to be treated as a return and the customer will be responsible for all applicable fees.

To submit a cancellation request, please email cancellation@babyletto.com

Note that we can't redirect orders once they already on their way to you. Please check that your order and shipping address are correct when placing your order.

If you live in a high-theft area or have other concerns about the safety of your delivery, we recommend purchasing Route package protection.  Route is Babyletto's authorized package protection partner and they provide low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit, when purchased at checkout.

If you did not purchase Route protection and your order is marked as delivered, contact us here, and a customer service agent will initiate an investigation with our shipping carriers.

If you purchased Route protection and your order is lost, damaged, or stolen, Route’s expert support team is ready to assist you. Please submit a Route claim here.

If you don't love your purchase, don't worry, we are here to help! You can initiate a return or exchange up to 30 days from the date of delivery. This excludes final sale items and Gift Cards.

Received a damaged item or missing a piece? We can send you free replacement parts.
Please start your request by visiting our parts page

Please review our full return policy here.