Shipping & Delivery

We now offer free shipping on most items! 

Please note that rates are subject to change; please check the rate before finalizing your order. 

Select items are considered “oversized” and will require Room of Choice Delivery to ensure proper handling and care. This shipping method is noted at checkout and also under the "Shipping & Returns" tab on the product page

Ordering items in multiple quantities may be considered a bulk order. Bulk orders require manual assistance and could be subject to additional shipping charges if order contains large parcel items.

Certain items may not be eligible for bulk ordering, subject to availability.

Orders for business buildings are encouraged to be ordered through our service team to ensure proper scheduled delivery to receiving.

Contact us here to place any bulk orders or business orders.

Babyletto.com ships to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, Puerto Rico or other US Territories, or international destinations.

For delivery to Taiwan, please visit Babyletto Asia

For other locations, please visit our Stores page to find online and international Babyletto retailers.

Orders typically require up to 2 business days for processing before they are transferred to the carrier. 

Tracking information is sent directly to our system when the carrier picks up the order at our warehouse. 

We are not able to expedite shipments or offer guarantee delivery dates on parcel packages.

Small Parcel (UPS / FedEx / USPS) . . . . . . . . 2 - 8 Business Days

Mattresses & Pads

Cribs, Seating and Dressers

Large Parcel (LTL/Room of Choice) . . . . . . . . . . . . . . 2 - 4 weeks

Oversized items (listed above under "Shipping Rates")

White Glove Delivery . . . . . . . . . . . . . . 1 - 10 Business Days 

Oversized items. Available to select areas only.  

Orders including oversized items (noted above under “Shipping Rates”) will be shipped by a large parcel carrier and includes Room of Choice Delivery. This level of delivery requires scheduling an appointment and the carrier will contact you directly to set up a delivery window. 

 Our Room of Choice delivery features a skilled delivery team that will bring your items inside and place them in the room of your choosing. Upstairs carrying limit of two flights of stairs (up to 15 steps each). Freight Elevators for apartments are okay.  Unboxing, debris removal and assembly is not included in this service.  Unsuccessful delivery attempts within the agreed appointment time may incur an additional fee. When applicable, please make note of any issues on the paperwork.  Delivery time for these orders is 10-20 business days unless otherwise stated. Final local delivery to your home may extend past the ETA date on your shipping confirmation. 

Available to select areas only. This option will appear at checkout if your shipping address qualifies for this upgrade. 

White glove service includes a two (2) person delivery team, two flights of stairs, placement in your room of choice, full assembly, and unpacking and debris removal.

A White Glove service representative will contact you to coordinate an appointment.

An automated tracking email will be sent to the email address submitted with the order.

*Important*

While placing your order, please check that your shipping address is correct as we're unable to redirect orders once they are on their way to you.

Items may ship from different warehouses. Items ordered together are not always shipped together and may arrive at different times.

We pride ourselves on our ability to process and ship orders as quickly as possible, but as a result it may not be possible to cancel your order, as it may have already been processed through our warehouse. We generally have a 1 hour window from when your order is placed, to have the ability to cancel your order. Anything after 1 hour will need to be reviewed. Gift Cards are not applicable as they are fulfilled instantly. See Gift Card Terms and Conditions.

If your order is successfully cancelled, you will receive a cancellation confirmation email. We'll issue your refund right away, but it may take 10 - 12 business days to
reflect on your statements.

Any orders that are unable to be cancelled will have to be treated as a return and the customer will be responsible for all applicable fees.

To submit a cancellation request, please email cancellation@babyletto.com

Note that we can't redirect orders once they already on their way to you. Please check that your order and shipping address are correct when placing your order.

Received a damaged item or missing a piece? We can send you free replacement parts! Please start your request by visiting our parts page.

For items that arrive to you in less than perfect condition, we will send you replacement pieces at no cost to you. To help us assess the issue, please submit details and photographs of the item and the packaging.

If you don't love your purchase, don't worry, we are here to help! You can initiate a return or exchange up to 30 days from the date of delivery. This excludes final sale items and Gift Cards.

Received a damaged item or missing a piece? We can send you free replacement parts.
Please start your request by visiting our parts page

Please review our full return policy here.